Customer-focused SaaS professional with a passion for CRM systems, automation, and AI-powered solutions. I build projects that simplify workflows, improve user experiences, and demonstrate practical applications of technology for business and customer success.
- Build Salesforce automation using Flows, Apex, and Lightning Web Components
- Design AI driven workflows using Agentforce and Data Cloud
- Develop API based integrations and external service connections
- Create structured technical documentation for systems and processes
Recent Salesforce Implementations: SF Projects
A full-stack Salesforce implementation that connects business workflows with a real world cinema experience.
Key Features
- OMDb API Integration: A custom Screen Flow that dynamically fetches IMDb metadata directly into Salesforce.
- Media Command Center: A Netflix-style Home Page UI featuring visual posters and curated collections.
- Autonomous Support: An Agentforce Service Agent that manages member RSVPs and movie FAQs.
- Agentforce AI Implementation: Built and deployed an Agentforce Service Agent with 5 topic classifications and 6 grounded Knowledge Articles to automate member queries and RSVP handling.
Repositories:
Agentforce Agent Implementation
An AI powered tool that converts Salesforce job descriptions into structured recruiter screening guides. Built to solve a real gap in Salesforce hiring where recruiters often lack context to evaluate technical roles effectively.
What it does:
- Salesforce Stack Intelligence: Extracts Salesforce technologies and platform components from job descriptions
- AI Question Generation Engine: Generates recruiter friendly screening questions tailored to the role
- Experience Level Classifier: Identifies seniority level and expected candidate profile
- Evaluation Framework Builder: Creates a structured checklist for candidate assessment
- Automated Report Delivery System: Generates and delivers output via document and email
How it works:
Google Form → Google Sheets → Automation → AI Processing → Google Docs → Email delivery
Tech Stack:
- Google Forms
- Google Sheets
- Make.com
- OpenRouter
- Google Docs
- Gmail
Repository: Salesforce Recruiter Copilot
🛠️ Toolbox
- Platforms: Salesforce, Agentforce, Data Cloud, Sales/Service/Experience Cloud
- Development: Apex, LWC, SOQL, JavaScript, HTML, CSS, Flow Builder (Record-Triggered/Orchestrator), JSON/APIs
- Tools: GitHub, VS Code, Salesforce CLI
- Concepts: APIs, Automation, System Design
- Strategy: Technical Documentation, RevOps, Agile (Jira), Information Architecture
